eCommerce Archives - Globalization Partners International https://www.globalizationpartners.com/category/ecommerce/ Globalization Partners International Thu, 05 Sep 2024 09:30:26 +0000 en-US hourly 1 https://www.globalizationpartners.com/wp-content/uploads/2019/01/cropped-gpi-logo-Copy-32x32.png eCommerce Archives - Globalization Partners International https://www.globalizationpartners.com/category/ecommerce/ 32 32 Top Tips for Success with Amazon Global Selling https://www.globalizationpartners.com/2024/09/05/tips-success-amazon-global-selling/ Thu, 05 Sep 2024 09:23:55 +0000 https://www.globalizationpartners.com/?p=86397 Selling on Amazon is a good starting point for businesses seeking to expand their reach in the international market and boost their E-commerce success rate. This platform offers sellers an invaluable opportunity to tap into its plethora of extensive service provider ecosystems, where they can list products, generate sales, and earn profits. Amazon is an […]

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Amazon Global SellingSelling on Amazon is a good starting point for businesses seeking to expand their reach in the international market and boost their E-commerce success rate. This platform offers sellers an invaluable opportunity to tap into its plethora of extensive service provider ecosystems, where they can list products, generate sales, and earn profits.

Amazon is an E-commerce giant in the world and the most visited online marketplace in almost every part of the world.

Amazon allows brands to reach millions of customers worldwide, growing their businesses internationally and independently, without having to be physically established in different countries.

 

What is Amazon Global Selling?

Amazon Global Selling is a program designed to enable sellers to leverage Amazon’s vast network to reach millions of buyers worldwide.

Selling internationally entails a handful of challenges such as paperwork, payment undertakings, supply chain processes, and other obligations that come with breaking into new foreign markets. The Amazon Global Selling Program brings a comprehensive solution to international selling with its convenient and easy-to-use platform.

Businesses in most parts of the world especially in America, Europe, Asia, and the Middle East have recognized the global traffic surge on the Amazon platform and have begun to utilize this opportunity to gain recognition and break into international markets.

 

How to Get Started with the Amazon Global Selling Program

Here’s an outline of the steps to get started with selling internationally on Amazon:

  1. Create an Amazon seller account on any marketplace with personal information such as:
    • Email address and valid phone number
    • Credit card details
    • Tax information
    • Bank details
  2. Research to find out if products are a good fit for the target audience.
  3. Research all legal and regulatory obligations associated with selling a product within a specific country.
  4. Sign up on relevant target marketplaces and input business details.
  5. Optimize listings for international audiences with a localization strategy.
  6. Establish a pricing strategy.
  7. Choose a fulfillment option for convenience.

Once these steps are followed, a business is ready to sell internationally.

 

Benefits of Selling on Amazon

Sellers are drawn to Amazon for a couple of beneficial reasons. Below are some worthwhile reasons any business should consider leveraging Amazon’s sophisticated global selling platform.

 

1. Global Expansion

There are a lot of barriers to expanding a business internationally. From the struggles of establishing a brand presence in a new environment to keeping up with local competition down to tough supply chain processes, selling internationally can be overwhelming and challenging for brands.

Amazon’s existing infrastructure makes it easy for sellers to expand their businesses across borders. Registering as a seller on the platform means utilizing Amazon’s brand authority and all it represents to customers. Leveraging the Amazon marketplace means benefiting from the trust, credibility, and visibility Amazon has built over time.

 

2. Existing Customer Base

A major factor that contributes to business growth and expansion is the number of customers available to buy products. Amazon Global Selling Program provides immediate access to sellers to tap into the multitude of international Amazon customers who trust the Amazon brand.

Amazon’s global presence and huge customer base scattered all over the world enable sellers to have a smooth and accelerated entry into international marketplaces where ordinarily these brands can’t have access to market-specific products.

 

3. Lower Cost of Acquisition

Venturing into a new and foreign market in terms of finance can be an expensive decision for a business to make. Selling online via Amazon Global Selling is a cost-effective way of breaking into international marketplaces.

Compared to the physical method of global trading, sellers on the Amazon Selling Program are able to offer products and meet customers’ demands at a relatively low cost and risk by leveraging Amazon’s efficient advertising and promotion tools.

 

4. Multiple Marketplace Accounts and Product Management

The Amazon platform has been built to cater to sellers who want to expand into other marketplaces. Sellers can have Amazon stores in Japan, Australia, Canada, and in all country markets available on the platform. Also, sellers can expand to marketplaces within the same region, specifically European and North American areas, using the “Unified Account” tool on the platform.

If a brand already sells to a country in a particular region and seeks to break into another marketplace in the same region, such business will operate under a unified account without opening a new one.

For instance, a seller operating a unified account in the United Kingdom can access marketplaces within the European geographical region like France, Germany, and Italy, without incurring additional setup expenses.

 

10 Tips to Sell Internationally on Amazon

Amazon has given sellers an invaluable opportunity to sell products online. Here are tips to ensure smooth selling on Amazon international marketplaces.

  1. To increase chances of success, conduct proper research about any target marketplace to understand trending products and what items are sellable in such places.
  2. Keep product listings concise, attractive, and appealing to the target audience.
  3. Ensure that the business is registered with the appropriate authorities to avoid regulatory issues later.
  4. Use adequate payment and inventory options, as well as Amazon FBA (Fulfillment by Amazon), for reliable shipping and fulfillment methods when taking international orders.
  5. Amazon is filled with competitors from all over the world. Ensure that extra value is added to products or services to make the store stand out.
  6. Provide customers with excellent and reliable customer support services to create lasting indelible impressions.
  7. Leverage the power of localization to increase brand recognition and loyalty.
  8. Paid advertising is the quickest and effortless way to boost the visibility of product listings on Amazon. Always use Amazon ad services to increase traffic and boost sales.
  9. Choose the services of professional human translators over machine translation for product listings localization, so that the cultural contexts will be better understood and preserved.
  10. Finally, don’t just upload products on the platform and relax. Pay attention to trends to keep product listings current.

 

Successful Marketplace Strategies on Amazon

Accessing international markets can be a lot simpler and effortless with Amazon. However, here are some key marketplace strategies that guarantee smooth and successful entry into the market.

1. Listing Optimization Strategy

For sellers, one thing is certain: both customers and competition exist on the Amazon platform. Creating an Amazon store in a choice marketplace doesn’t automatically make buyers flock to product listings.

Because listings are an important part of how to successfully sell online, brands should ensure that product listings—such as product titles, descriptions, and images—are tailored so potential customers can easily find the products they need.

Listing optimization is directly related to and can be achieved with a solid localization strategy in place. Three factors businesses should consider while crafting a listing strategy are:

  • Make the product title concise, accurate, and compelling.
  • Ensure the product images are of high quality and very appealing.
  • Provide detailed, relevant, and persuasive product descriptions, with emphasis on the features and benefits of the product.
  • Always use search terms and keywords that local shoppers use while searching for a product on marketplaces.

 

2. Localization Strategy

Every international marketplace is different because it consists of people with varying cultures, beliefs, and preferences. This makes localization a very important strategy to adopt.

Localization ensures that customers enjoy their online shopping experience as much as they would a physical shopping experience. It is important to note that even though language can be a barrier when entering a new market, localization of content is beyond translation.

E-commerce localization strategy is a combination of language translation, keyword research, and adaptation of content such as product IDs, images, search terms, titles, and descriptions to appeal to the cultural preferences of the audience in a specific marketplace.

Translating product listings to the local language of customers and adding relevant local keywords is necessary for organic ranking when products are searched by customers. This can be done by employing the services of professional translators who understand the language context and cultural nuances of a specific country or marketplace.

 

3. Pricing Strategy

This strategy is used to optimize and automate prices and stay competitive with other sellers on the platform. This strategy can be achieved using a reliable tool known as Amazon Repricer. Consider exchange rates, cost of shipping, customs, and taxes when fixing the price.

 

4. The Classic Five P’s Market Strategy

This strategy takes a holistic approach as it touches all five essential P’s of marketing: product, people, place, price, and promotion.

Businesses must understand that the primary reason for setting up an online store is to reach a broader audience for its product. Always ensure that the focus is on the product first. Also, research a marketplace to ensure that a product is appropriate for customers in a target country.

Product listings that are unique, attractive, and well-priced always attract customers despite the competition on the platform. Distribution and promotion channel optimization should be taken seriously because they are the final stage of a customer’s buying journey and will be required to leave a review afterward.

 

5. Advertising and Promotion Strategy

The truth many sellers like to shy away from is that paid advertisement is the backbone of any successful brand on the Amazon platform. This strategy allows businesses to effortlessly reach their target customers. It is the quickest way to boost product listings, sales, and achieve brand recognition that converts to sales.

Ad campaigns should be fine-tuned and localized across all markets, taking into consideration the keywords, tone of voice, and cultural preferences of various target marketplaces on the Amazon platform.

 

Conclusion

The world of opportunities that the Amazon Global Selling Program presents cannot be matched. Getting started on the program can be a complex process, but if properly understood, it could be a rewarding experience for any business.

GPI understands that launching products on a global selling platform like Amazon requires a localization strategy to meet country-specific needs and to stay ahead of the competition. We empower Amazon sellers with localization solutions that ensure their product listings are accurately optimized.

 

References

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The Impact of Mobile Commerce on the Evolution of Online Shopping Worldwide. https://www.globalizationpartners.com/2024/03/07/how-mobile-commerce-changed-online-shopping-worldwide/ Thu, 07 Mar 2024 23:40:41 +0000 https://www.globalizationpartners.com/?p=84979 The world of online shopping is continuously evolving, and mobile commerce is playing a significant role in shaping its future. With the increasing number of people using mobile devices to access the internet, businesses are recognizing the importance of catering to this market. Mobile commerce, or m-commerce, has significantly impacted the evolution of online shopping […]

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Mobile CommerceThe world of online shopping is continuously evolving, and mobile commerce is playing a significant role in shaping its future. With the increasing number of people using mobile devices to access the internet, businesses are recognizing the importance of catering to this market.

Mobile commerce, or m-commerce, has significantly impacted the evolution of online shopping worldwide. It involves the buying and selling of goods and services through mobile devices, such as smartphones and tablets. This can include various activities, such as online shopping, making payments, and managing financial transactions using a mobile device.

Mobile commerce can also encompass other features, such as location-based services, push notifications, and personalized offers, which can enhance the overall shopping experience for customers. In recent years, mobile commerce has experienced a surge in popularity, largely attributed to the widespread adoption of mobile devices. The convenience they offer for on-the-go shopping and transactions has played a significant role in this trend.

 

How Mobile Commerce is Revolutionizing Online Shopping: Convenience, Accessibility, Personalization & More

  • Increased Convenience: The ability to shop on the go with a mobile device has made online shopping more convenient for consumers, as they can make purchases anytime, anywhere. This eliminates the need to be restricted to a particular location or time and allows for easy access to shopping through smartphones or other mobile devices, making the process more efficient and faster.
  • Increased Accessibility and Flexibility: The widespread adoption of mobile devices has increased accessibility to online shopping for people in remote or underserved areas. With m-commerce, businesses can offer on-demand services, such as food delivery, ride-hailing, and home services, that can be easily accessed and booked through a mobile app.
  • Greater Personalization: Personalization is another advantage of mobile commerce. It refers to the ability to tailor the shopping experience to an individual customer’s preferences and interests. Mobile commerce allows for personalization through the use of location-based services, push notifications, and personalized offers. Retailers can use mobile technology to create tailored shopping experiences for their customers. This can include using data from previous purchases to make recommendations and offer personalized discounts. This helps to create a unique and memorable shopping experience for the customer.
  • Increased Sales: The growing use of mobile devices for online shopping has led to an increase in sales for retailers, as more consumers are turning to their mobile devices to make purchases. M-commerce can help increase sales by making it easier for consumers to find and buy products and services and by reducing friction in the checkout process.
  • Social media integration: M-commerce allows businesses to integrate their e-commerce platform with social media platforms, which can help increase sales by making it easy for consumers to purchase products and services directly from social media platforms.
  • Shifting Consumer Behavior: The rise of m-commerce has led to a shift in consumer behavior, with more people choosing to shop online using their mobile devices due to increased convenience, personalization, mobile-optimized sites and apps, increased trust, security, and mobile payments. As a result of this shift in consumer behavior, businesses are increasingly focused on developing mobile-optimized e-commerce sites and apps and on providing a seamless mobile shopping experience.
  • The emergence of new payment methods: The increase in mobile commerce also led to the emergence of new payment methods such as mobile wallets, NFC, and QR code payments. M-commerce allows businesses to accept mobile payments, such as Apple Pay and Google Wallet, which can help increase sales by making it more convenient for consumers to make purchases.

 

Security, on the other hand, is a primary concern for mobile commerce. As mobile commerce becomes more prevalent, retailers must adapt to new security measures to protect sensitive customer data. Implementing techniques such as two-factor authentication and encryption will be increasingly important to keep customer information safe.

The rise of mobile shopping has benefited not only retailers but also consumers as it has become more popular. With mobile shopping, individuals can research and compare prices, as well as read reviews from other customers before making a purchase, which leads them to make more informed decisions and ultimately save money.

 

Localizing Your Mobile Commerce Content

Localizing your mobile commerce content is essential for businesses that want to expand their reach and attract new customers in different regions and countries. Localization is the process of adapting a product or service to meet the language, culture, and other specific requirements of a particular country or region.

 

Here are a few key reasons why it’s important to localize your mobile commerce content:

  1. Reach new markets: By localizing your mobile commerce content, you can tap into new markets and expand your customer base. By offering products and services in a local language and catering to local cultural norms, you can build trust and credibility with potential customers.
  2. Increase conversions and sales: Localization can also help increase conversions and sales. When customers feel that a business understands and values their unique needs and preferences, they are more likely to make a purchase.
  3. Better compete with local companies: Localization can also help you better compete with local companies. When consumers can find products and services in their own language, they are more likely to purchase from a business that is familiar to them.
  4. Personalization and engagement: Localization helps create a more personalized and engaging mobile commerce experience that will help to stand out in a crowded marketplace.
  5. Cultural understanding: Having a cultural understanding of the target market is crucial as it will help to provide a genuinely localized experience to your customers. Localization is not only about language but also about understanding the market, the culture, and the behavior of the target audience.

 

Conclusion

Mobile commerce is revolutionizing the way we shop and retailers that embrace this trend will be well-positioned to benefit from the expanding market. The convenience and personalization provided by mobile shopping are significant advantages that customers desire.

As the world becomes more reliant on mobile devices, businesses that prioritize mobile commerce will be well-positioned to succeed in the digital age. However, it’s also crucial to localize your mobile commerce content as it can help you reach new markets, increase conversions and sales, and improve your competitiveness with local companies.

By tailoring your content to meet the language, culture, and specific needs of a particular region or country, you can provide a more personalized and engaging mobile commerce experience, which will help you stand out in a crowded marketplace.

 

References:

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Leading Countries for B2B eCommerce https://www.globalizationpartners.com/2022/05/19/leading-countries-for-b2b-ecommerce/ Thu, 19 May 2022 13:53:40 +0000 https://www.globalizationpartners.com/?p=35150 The intent of this blog is to provide some general but essential guidelines when setting up an ecommerce business website: to know its technical terminology, to pay attention to the geographical peculiarities, and to understand the customers of the B2B ecommerce site. What is B2B eCommerce? To simplify, B2B eCommerce is a type of electronic […]

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The intent of this blog is to provide some general but essential guidelines when setting up an ecommerce business website: to know its technical terminology, to pay attention to the geographical peculiarities, and to understand the customers of the B2B ecommerce site.

Leading Countries for B2B eCommerce - GPI Blog

What is B2B eCommerce?

To simplify, B2B eCommerce is a type of electronic trade where transactions take place between companies. But since this is a much more complex and strategic topic, it is good to make an important distinction right from the start: B2B eCommerce is not synonymous with online sales. We are facing a very important strategic measure for the competitiveness of a country’s economic system. And it is right, then, to deepen every aspect, as we will do in this guide.

The top countries with the highest eCommerce retail market share are led by China and the USA, while Europe records a total value of the eCommerce market equal to 509.9 billion euros. On the other hand, among the growing niches recorded from 2020 included food and beverages, sustainable, eco-friendly products, health and beauty, digital products, pet products, home office equipment, and eLearning/online courses.

 

The global eCommerce market evolution

According to the latest report published by shopify.com, the total global ecommerce market is anticipated to reach $5.55 trillion by the end of 2022. This is projected to grow over the next few years, showing that borderless ecommerce is becoming a money-making option for online retailers.

Two years ago, only 17.8% of sales were made from online purchases. That number is expected to reach 21% in 2022, a 17.9% increase in ecommerce market share over two years. Industry experts predict that this growth will accelerate, reaching 24.5% by 2025.

 

eCommerce as an absolute protagonist of Digital Marketing

Doing eCommerce is not a vague “opportunity”, but a real strategic choice that requires an entrepreneurial mind (not just digital) that knows how to pursue long-term objectives. It is true that an eCommerce campaign is one of the most difficult, ambitious and exciting challenges that the digital market encounters face when launching a business.

 

Here are some of the most common digital marketing terms

eCommerce: website or web portal developed and managed directly by the company to sell its products (sometimes even services) online. It can be small, medium, or large depending on the product categories, the references available, and the communication and pre and post-sales assistance services made available to customers.

Marketplace: online service that provides companies with bulletin boards, showcases or real virtual shops (eShops) ready for use, communication tools, order management, customer care, and above all, a pool of potential customers already registered and loyal to the platform. Some examples of popular marketplaces are Amazon, eBay, Etsy, Alibaba, AliExpress, Zalando, etc.

Lead generation: a set of activities utilized to reach a selected target clientele and generate lists of contacts and interest for a brand, a product, or a commercial offer.

Digital PR (Digital Public Relations): marketing and communication activities aimed at promoting the brand’s values , the ability of the company, its products, and its authority in the network of digital conversations.

Blogging: editorial activity which, through the creation, publication, and sharing of articles, posts, and other multimedia content (on the company website, third party sites, newspapers, online magazines, etc.), guarantees greater visibility to the brand and greater authority to its “voice”.

SEO (Search Engine Optimization): creating and optimizing content aimed at positioning the brand and its web content in the first results of search engines (e.g., Google) for the most used and attractive search words for its commercial offer.

SEM (Search Engine Marketing): set of promotional and advertising activities utilized to ensure maximum visibility of the brand and its offerings on search engines (e.g., Google, Google AdWords, Google Maps, Google MyBusiness, etc.).

global ecommerce market evolution - GPI blog

SMM (Social Media Marketing): communication monitoring of the company’s channels on main Social Networks (e.g., Facebook, Instagram, Twitter, LinkedIn, YouTube, etc.). This normally consists of planning, creating, and sharing content of interest and added value for the users who follow the account (follower) and in the management of comments and conversations that lend themselves to giving voice and visibility to the brand.

SMA (Social Media Advertising): advertising activities based on the creation and “strategic” dissemination of company announcements, offers, and promotions to a well-defined target of users on the main social channels (e.g. Facebook Ads, Twitter Ads, etc.)

DEM (Direct Email Marketing): direct marketing campaigns based on the periodic sending of communications, promotions, and messages via email to a well-defined target of users with various objectives (lead generation, brand awareness, sales, loyalty, etc.)

Local Marketing: digital marketing activities on web and mobile platforms aimed at promoting an activity, event or offer in a local context (e.g. shop, neighborhood, city, etc.)

Retargeting: a set of advertising strategies on search or social channels, used to reach users who have already shown interest in the brand and its commercial offer (by visiting the eCommerce site, clicking on a Google Ad, commenting on content on Facebook, etc.) thus increasing the likelihood of purchase

 

Importance of language localization

In every aspect of digital business, the quality of the content is fundamental. This means that the translation itself will have to go hand in hand with the development and optimization of the site itself and the marketing strategies related to it.

When launching a B2B eCommerce business or starting a cross-border strategy for the development of eCommerce, it is essential to consider the importance of translating the content and allocating a part of the budget for this purpose. Content localization is imperative to reach customers on a global scale and strengthen your brand. It is therefore necessary to carefully evaluate, through a careful marketing strategy, the online sales potential of each country.

To make an international campaign whether targeting a specific demographic or region, it is necessary that the site is translated into the language(s) of your audience. By presenting the content in the native language of the target group, the products and services you offer will appear to have been created especially for them, in their country and in their language.

Localizing the content which you have created with so much effort and passion means focusing on the target market’s culture and using information related to the language, customs, and habits of that demographic or region to make communication effective. The localized content must read as if was originally written in that language in order to be well received. History is riddled with examples of poor or mistranslations which hurt businesses in the international market.

To date, many would still think that translating e-commerce is not important, when in reality, it is crucial. In fact, according to Common Sense Advisory, 75% of eCommerce consumers buy only on eCommerce sites localized in their language. Content localization is a fundamental strategy to reach customers on a global scale and strengthen your brand; and therefore, a vital step to effectively showcase your services and/or products on your website.

 

Conclusion

Decision makers are increasingly searching online to find solutions to their business needs – whether to buy products or services. It is estimated that on a global scale, 80% of B2B sales transactions between buyers and suppliers will occur via digital channels by 2025. However, if you do a quick summary of the digital sector globally, Asia and the Pacific region have the highest level of penetration, with 12.1%. What can be deduced from these considerations? That a larger 88% of the pie is still out there!

Once you have made the decision to localize your eCommerce content, it is very important to prepare a plan for how to extend your global reach in the digital world.

A professional translation agency is your essential partner to manueveur the intricacies of language and culture of international markets and will accompany you on this journey. If an eCommerce site speaks the language of the prospective buyer, it immediately conveys familiarity and trust which are key to generating online rapport and ultimately, business transactions.

References:

adnabu.com/ecommerce-marketing-trends
shopify.com/enterprise/global-ecommerce-statistics
simicart.com/blog/ecommerce-niches
online.maryville.edu/blog/future-of-online-shopping

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News: Nearly Half of Top eCommerce Sites Are Multilingual https://www.globalizationpartners.com/2022/01/21/news-top-ecommerce-sites-are-multilingual/ Fri, 21 Jan 2022 22:53:18 +0000 https://www.globalizationpartners.com/?p=34087 This statement is no longer an assumption following the latest instalment of the Cross-Border Retail Payments Tracker – a collaborative research effort by PYMNTS – a recognized global leader for data, and Citcoin. The researchers looked into the top eCommerce sites globally. The study shows that 46% of the top 50 eCommerce sites offer content in […]

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This statement is no longer an assumption following the latest instalment of the Cross-Border Retail Payments Tracker – a collaborative research effort by PYMNTS – a recognized global leader for data, and Citcoin. The researchers looked into the top eCommerce sites globally.

curated-top-ecommerce-site-are-multilingual

The study shows that 46% of the top 50 eCommerce sites offer content in four or more languages. This language expansion opens up opportunities for growth through delivering native experiences across their target regions. It’s interesting to see that 16 of these sites got more than 20% of their total traffic from cross-border users. eCommerce giants such as AliExpress, Steam, Booking.com, Samsung and Ikea are the leaders in terms of global traffics, according to research.

 Traffic from foreign languages was more evident for Apple, Samsung and Shein – who claimed to get more than 50% of their total visits from cross-border users. The shift in multilingual online shopping behavior is attributed to pandemic, which retailers see as opportunities.

Furthermore, cross-border online sales in China continue to grow. By the end of 2022, it is projected that China will divert more than 50% of its retail sales online. Nowadays, 75% of China’s population use internet. As these users mature every second and can transact online, so do eCommerce businesses thrive!

 

Article originally published on https://www.pymnts.com/news/ecommerce/2022/nearly-half-of-top-ecommerce-sites-are-multilingual/

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